Refund policy

No Refunds

All sales are final. We do not offer refunds, returns, exchanges, or cancellations for any products or services purchased through our website, store, or business.

Order Accuracy

Customers are responsible for reviewing their order details, including product selections, quantities, customization options, shipping information, and billing information, before submitting an order.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect due to an error on our part, please contact us within 7 days of delivery at jo.clo.official@gmail.com. We will review the issue and determine an appropriate resolution at our sole discretion.